How often should you refill water glasses?

Refilling water glasses routinely and checking back as needed demonstrates attentiveness to the guests' needs and enhances their dining experience. This proactive approach allows servers to maintain service without interruptions, ensuring that guests always have sufficient hydration throughout their meal. Guests often appreciate having their needs anticipated, which can lead to higher satisfaction and positive impressions of the restaurant.

Addressing the other options, simply refilling water glasses when requested would not fully capitalize on the service experience; it places the burden on the guests to ask rather than actively engaging with them. Refilling only at the beginning and end of the meal may result in guests experiencing dry glasses during the meal itself, detracting from their overall comfort and enjoyment. The suggestion to refill once per hour fails to consider the pace of the meal and individual guest preferences, which might vary significantly. Therefore, routinely checking back and refilling is the most effective strategy for excellent service.