What should you avoid doing while serving?

Engaging in personal conversations or using your phone while serving can significantly impact the dining experience for guests. When servers focus on personal discussions or distractions such as their phones, they may miss important cues from the guests, like a request for assistance or feedback about the meal. This behavior can create a perception of inattentiveness or indifference, leading to dissatisfaction among diners.

In a server's role, maintaining professionalism is crucial. This includes prioritizing the needs of the guests and ensuring that they feel attended to without distractions. By avoiding personal conversations and phone usage, servers can provide a more attentive and engaged service, which is essential for creating a positive dining atmosphere and encouraging repeat visits.